Frequently asked questions, answered plainly.
Most users find what they need below. If your question isn't here, contact us — we read every message.
Billing & subscription
Editing is free and needs no account — open a PDF, make your changes, all in your browser. Downloading the finished file is the paid step: it needs an active 2-day trial (€0.50) or the €39.95/month plan, which also unlocks the cloud-saved library and priority email support.
You start a 2-day trial for €0.50. If you don't cancel, the plan renews automatically at €39.95/month. The renewal day stays the same each month.
Nothing on features. The full editor is unlocked. Only the size cap and a daily file count keep abuse in check.
The day after the trial ends, unless you cancelled before. Subsequent renewals fall on the same day of the month.
Open your account, go to Payments, and click the «Cancel subscription» link under your payment history. Confirm once in the dialog and you're done — your access stays active until the end of the current period, with no further charges. Heads-up: the dialog warns you that any files in your cloud library are deleted when the period ends, so download those first if you want to keep them.
Tools & editing
Edit existing text (font, size, weight, color, alignment, granularity word/line/paragraph). Insert text. Insert, replace, crop and round images. Sign (draw, type, upload). Shapes — rectangles, ellipses, lines, arrows. Free-hand drawing with pen, highlighter, eraser. Page tools — rotate, duplicate, merge another PDF, split, delete, crop margins, organize. In-document search.
Yes. The editor reads each character, lets you re-type words, change font, weight, color or alignment, and re-flows the line as you type. Word-level moves preserve the original glyphs.
Scanned PDFs without a text layer are read as images. You can sign, draw, add shapes, crop, rotate, merge or split them, but you can't edit the underlying text.
Yes. The editor is mobile-first and tested on iOS Safari and Chrome on Android.
Yes. Once you draw, type or upload a signature, it lives in a per-browser library. Reuse it across documents with a click.
Files & privacy
Two places, depending on what you do: in your browser (drafts and the local library use IndexedDB) and — only if you explicitly choose to — in your cloud library, encrypted at rest and kept while your account stays active.
Yes. The local library uses your browser's IndexedDB; the cloud library (optional) stores files encrypted with AES-256 on EU/EEA hosting, with TLS in transit. We never train AI models on your documents.
100 MB per file. Same limit for guest use and for the subscription.
Most editing happens client-side. The first load needs the network. After that, simple edits run without it; uploads, exports of complex changes and saving to the library need a connection.
Account
No. Any single edit works as a guest. You'll need an account for the saved-files library or anything subscribed.
No. When you log in, we automatically attach the guest's saved files to your account.
Yes. Email support from the address tied to your account and we'll delete it for you — your data is erased within 30 days, as required by GDPR. If you have an active subscription, cancel it first from Payments (otherwise it simply ends at the close of the current period).
Still stuck?
Drop us a line — we read every message and reply the same day during working hours.